Siuntimo politika

Thank you for shopping with us. Please review the following information about how we process and ship your orders.

Order Processing
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or public holidays. If we are experiencing a high volume of orders, processing may take a little longer - we appreciate your patience. You will receive a confirmation email once your order has been placed, and a second notification with tracking details once it ships.

Shipping Rates & Delivery Estimates
Shipping charges for your order are calculated and displayed at checkout. Estimated delivery times are as follows:

  • Standard shipping for Hungary: 1-3 business days
  • Peak season shipping for Hungary: 2-4 business days
  • Standard shipping for Eastern Europe: 2-4 business days
  • Peak season shipping for Eastern Europe: 3-5 business days

Delivery times are estimates and begin from the date of shipping, not the order date. Please note that delays can occasionally occur due to carrier issues or circumstances beyond our control.

Service providers
We currently work with GLS and their pick-up point network. In selected countries you can opt for the following.

  • Hungary: MPL

Shipping Destinations
We currently ship to Hungary, Poland, Czech Republic, Slovakia, Romania, Slovenia, Croatia, Estonia, Latvia, Lithuania. If your location is not listed at checkout, we may not yet ship to your area, so feel free to contact us to check.

International Shipping
For international orders, please note that any customs duties, taxes, or import fees are the responsibility of the customer and are not included in the product or shipping price. These charges are determined by your local customs office.

Order Tracking
Once your order ships, you will receive a tracking number by email. Please allow up to 24-48 hours for tracking information to become active.

Lost, Damaged, or Delayed Packages
AmazeStore is not liable for packages lost or delayed in transit once handed to the carrier. However, if your order is lost or arrives damaged, please contact us at hello@amazestore.com or the contact us page options and we will do our best to help resolve the issue.

Questions
If you have any questions about your shipment, please reach out to us at hello@amazestore.com or the contact us page options and we'll be happy to assist.